Service Manager
APN Staffing
Estimated Salary: $140,000
Dealership Service Manager
Surprise AZ
12K/month
Searching for a Service Manager with primary focus on customer experience and managing the drive.
- Motivate, train and develop team
- Manage drive and customer experience
- Communicate with customers about maintenance and service work needed effectively
- Resolve all customer complaints
- Oversee employee schedules and pay plans
- Collaborate with the Parts Manager to ensure a timely turnaround of parts needed
- Work with shop to ensure customers vehicles are serviced properly and in a timely manner
- Maintain technician proficiency
- Actively recruit technicians and all service roles
- Partner with OEM and other third party vendors
- Provide and maintain a safe work place and environment for employees and customers
Skills:
- Strong customer service and management skills
- Collaboration and motivation
- Experience with CDK or other automotive software required
- Strong technical aptitude required
- Proven track record to grow the fixed operation business through excellent CSI, advertising, managing utilization and proficiency of the shop
- Previous automotive Service Management experience is required
- Must be able to manage in a fast-paced work environment
- Pre-employment screens (background & drug test)
Interested candidates, please contact Kristin Frank at kristin@apnusa.com.
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We are an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.