Service Advisor
APN Staffing
Estimated Salary: $55,000
Service Advisor
Casa Grande, Arizona
$5 – 8K/month
A multi-franchise auto group with facilities in Arizona is looking for experienced service advisors.
Responsibilities
- Schedule, confirm and prepare for customer appointments, ensuring an efficient service experience
- Determine vehicle needs based on customer feedback, vehicle inspection, and current mileage
- Produce repair orders for customers, including cost and time estimates, with full transparency
- Communicate regularly with technicians and parts associates to ensure timely completion of work
- Follow-up with customers on the status of their vehicle and satisfaction of service
Qualifications
- Previous automotive service advisor/writer experience is required
- CDK experience a plus
- Strong interpersonal and customer service skills, both in person and over the phone
- Good time management and organizational skills
- Demonstrated ability to achieve sales goals
- Bilingual (English and Spanish) is strongly preferred
- Must have a valid driver’s license and clean driving record
- Must pass a pre-employment background check and drug screening
Benefits
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Medical, Dental, and Vision Insurance
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401(k) Plan
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Closed on Sundays
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Discounts on Parts and Services
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Employee Pricing
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Paid Holidays
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Paid Vacation
Interested candidates, please contact Kristin Frank at kristin@apnusa.com or 602-788-5890 x.124.
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We are an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.